Effective Date: April 8, 2025
Welcome to LucyEvents LLC. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern the use of LucyEvents LLC website, located at www.lucyevents.com, and all services provided by LucyEvents LLC. By using this website and booking any of our services, you accept these Terms and Conditions.
2. Services Provided
LucyEvents LLC specializes in organizing weddings, honeymoons, and romantic travel experiences. Our services include, but are not limited to, destination weddings, honeymoon packages, private romantic getaways, event planning, and other related services. The specific details of each service package are outlined on the website.
3. Booking Process
To book a tour or service with us, you must provide accurate information, including personal details and payment information. A booking is considered confirmed only when you receive a confirmation email from LucyEvents LLC. All bookings are subject to availability and acceptance by our team.
4. Payment Terms
Payments for services must be made as specified on the booking page. Payment is typically due upon confirmation of the booking. We accept various payment methods, including credit cards and bank transfers. All payments are processed in accordance with our payment provider’s terms.
Deposits: A non-refundable deposit may be required at the time of booking.
Final Payment: The final payment is due prior to the start of the event or service.
Failure to make payments as required may result in the cancellation of your booking.
5. Cancellations and Refunds
In case you wish to cancel or change your booking, please refer to our Refund Policy and Cancellation Policy for detailed instructions and applicable terms.
LucyEvents LLC reserves the right to cancel any booking if deemed necessary. In such cases, you will be notified, and any payments made will be refunded in accordance with our Refund Policy.
6. Changes to Services
We reserve the right to change, modify, or discontinue any aspect of the services provided, including tour itineraries, destinations, and accommodation. If changes are made to your booked service, we will notify you as soon as possible and provide alternative arrangements or options.
7. Liability and Limitation of Liability
While we strive to ensure that all events and services are delivered to the highest standards, LucyEvents LLC is not liable for any indirect, incidental, or consequential damages that may arise during your travel or event experience, including but not limited to injury, loss, or delay due to external circumstances beyond our control, such as natural disasters, travel disruptions, or health-related issues.
Our liability is limited to the total amount you have paid for the service booked.
8. Privacy and Data Protection
By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy. We take your privacy seriously and ensure that all personal data is securely handled and not shared with third parties without your consent.
9. User Responsibilities
You agree to use our website and services in compliance with applicable laws and regulations. You are responsible for providing accurate and up-to-date information and for ensuring that any guests or participants in your event are aware of and agree to these Terms and Conditions.
You also agree not to use our services for unlawful purposes or for purposes that could damage, disable, or impair the website or interfere with the use of the website by others.
10. Intellectual Property
The content on LucyEvents LLC website, including but not limited to logos, text, graphics, images, and software, is owned by or licensed to LucyEvents LLC. All rights are reserved. You may not reproduce, modify, or distribute any content without prior written permission from LucyEvents LLC.
11. Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions will be governed by the laws of the State of Iowa, USA. Any legal action must be brought in the courts located in Des Moines, Iowa.
12. Modifications to Terms and Conditions
LucyEvents LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. The most recent version will always be available on our website. By continuing to use our services, you agree to any changes made.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:
Email: [email protected]
Phone: +1 515-270-3257
Address: 3850 Merle Hay Rd, Des Moines, IA 50310, US